Resources
Optimum Academy
Past Webinars
April 14, 2025
https://youtu.be/3KSb4V_1Kxo
Claims CSI: Unmasking the Deception, From Red Flags to Action (Pt.3)
By Michell McAllister
June 25, 2024
https://youtu.be/GGBXVdnHtY8
Claims CSI: Fraud Detection (Pt.2)
By Monica Clink
May 21, 2024
https://youtu.be/GVtQxOCynfc
Claims CSI: Fraud Detection (Pt.1)
By Michell McAllister
February 27, 2024
https://www.youtube.com/watch?v=WptioSbkOuw
The Power of the Underwriting File: A Survey of Claim Adjudication Influencers from the Good Health Statement to Conditional Receipts and Beyond.
By Monica Clink
August 8, 2023
https://www.youtube.com/watch?v=UAudHhthPkQ
Accidental Death Claims
By Michell McAllister
May 11, 2023
https://www.youtube.com/watch?v=HexjNL70G5E
Suicide: Deconstructing these Complex Claims
By Monica Clink
February 15, 2023
https://www.youtube.com/watch?v=bzImzcopEzw
Riddle me this!
By Michell McAllister
October 25, 2022
https://www.youtube.com/watch?v=OBGjfdzK--s
Buckle up, Buttercup!
By Monica Clink
August 23, 2022
https://www.youtube.com/watch?v=ku7OUymYxxY