Accessibility for Ontarians with Disabilities Act (AODA) – Customer Service Standard

Optimum Reassurance is committed to excellence in serving all customers including people with disabilities. We have therefore set a Customer Service Standard Plan to comply with the Accessibility for Ontarians with Disabilities Act (AODA).

On request, we can provide accessible formats and communication supports.

If you have specific requirements or feedback in relation to the AODA - Customer Service Standards, please contact us at: 416-922-5000, or, email communications@groupe-optimum.com.